For ages 21 and above

Ensure Responsible Gaming at hh44

Gaming should always be enjoyable — hh44 provides deposit limits, self-exclusion and time limit tools to keep you safe.

Our Commitment


hh44 believes online gaming is a form of entertainment — not a source of income or a solution to financial problems. We are committed to creating a safe, transparent and responsible gaming environment for players in Bangladesh.

Responsible gaming is not just a policy — it is the core foundation of our platform. We want every user to play with awareness, in control, and with enjoyment. If you ever feel gaming is getting out of control, our tools and 24/7 live chat support are always here for you.

Our responsible gaming programme follows international best practices. Player protection is our highest priority — in every decision, in every update.

⚠️ Remember: Gaming can cause harm. Set your budget, track your time, and never chase losses by placing more bets.

For ages 21 and above only

The minimum age to participate at hh44 is 21. We prevent underage access through identity document verification. Parents are requested to use parental control software to ensure children cannot access sites of this kind.

Protection Tools and Features


Set Deposit Limits

Set daily, weekly or monthly deposit limits on your account. Once a limit is set it takes effect immediately. Increasing a limit is subject to a 72-hour waiting period, which prevents impulsive decisions. The minimum deposit is ৳500 — always stay within what you can afford.

Time Limits and Session Reminders

Set a maximum time limit for each session. When the set time is up, the system will automatically alert you. You can also activate pop-up reminders every hour or at set intervals to remind you how long you have been playing.

Temporary Break (Time-Out)

If you feel you need a break, take a time-out from 24 hours up to a maximum of 6 weeks. During this period your account will be locked and you will not be able to access any games. Your account will be reactivated automatically when the break ends.

Self-Exclusion

If gaming feels like a problem, self-exclude for 6 months, 1 year, or permanently. It is not possible to unlock your account during an exclusion period. To self-exclude, contact our support team via 24/7 live chat — we will act without delay.

Set Loss Limits

Set a maximum daily or weekly loss amount. Once you have lost the set amount the system will automatically stop you from gaming. A 72-hour waiting period applies to increase this limit.

24/7 Support and Guidance

If you have any concerns or difficulties with gaming, our Bangla-speaking support team is always ready. Contact us via live chat or email ([email protected]) — we will be by your side with care and sensitivity.

Assess Yourself


The questions below will help you become more aware of your gaming habits. If you answer "Yes" to two or more of them, please contact us or take a temporary break.

Are you spending more than your set budget and unable to stop?

Are you placing larger bets to try to recover money you have lost?

Are you hiding your gaming from family or friends?

Is work, study or family responsibility being harmed because of gaming?

Do you feel restless or anxious when you stop gaming?

Are you relying on gaming to cover everyday expenses?

Where to Get Help

Gaming addiction is a serious health issue. If you notice these signs in yourself or a loved one, please seek professional help.

The hh44 support team is always ready to help you activate responsible gaming tools and, where needed, direct you to professional organisations.

How to Use the Tools


1

Log in to your account

Log in to your account on the hh44 website and go to the "Account Settings" menu.

2

Find the "Responsible Gaming" section

Click on the "Responsible Gaming" tab within Settings.

3

Choose your preferred limits

Activate whichever you need — deposit limit, loss limit, session time limit or time-out.

4

Confirm

Confirm the changes. Deposit limits and loss limits take effect immediately; a 72-hour waiting period applies to increase any limit.

5

Contact support if you have a problem

For self-exclusion or further assistance, let us know directly via 24/7 live chat.

Tool Name Takes Effect Cancel / Change
Deposit Limit (decrease) Instant 72 hours to increase
Loss Limit (decrease) Instant 72 hours to increase
Session Time Limit Instant Adjustable
Time-Out (24 hours – 6 weeks) Instant Automatic when period ends
Self-Exclusion (6 months+) Instant Cannot be cancelled before period ends

* While self-exclusion is active, no promotional emails or bonus offers will be sent.

Safe Gaming Tips


  • See gaming as entertainment, not a source of income.
  • Set a budget and time limit before each session.
  • Avoid gaming if you are under the influence of alcohol or medication.
  • Never place more bets in the hope of winning back money you have lost.
  • Take a gaming break when you are feeling stressed or down.
  • Take regular breaks and spend time on other activities.
  • Never bet with money from a credit card or a loan.
  • Talk openly with family and friends about your gaming habits.
  • Keep children away from gaming sites — use parental controls.
  • If you notice warning signs, talk to us or to a professional.

Frequently Asked Questions


For self-exclusion, contact our 24/7 live chat or email us at [email protected]. Your account will be locked as soon as we receive your request. You can choose any duration — 6 months, 1 year, or permanent. No marketing messages will be sent during the exclusion period.

Yes, lowering a deposit limit takes effect immediately. However, if you want to increase a limit, a 72-hour waiting period applies to prevent impulsive decisions.

A time-out is a temporary break — from 24 hours up to 6 weeks — that lifts automatically when the period ends. Self-exclusion is long-term — a minimum of 6 months — and cannot be cancelled before the period expires. Self-exclusion should be chosen for serious concerns.

No. The minimum age to participate at hh44 is 21. You will need to submit age verification documents when your account is verified. Accounts belonging to underage users are closed entirely and any deposited funds are returned.

Yes. Self-exclusion only blocks gaming access — your remaining account balance stays withdrawable. Contact the support team to process your withdrawal.

Gaming addiction is a serious mental health issue. Support is available in Bangladesh through the national mental health helpline and counselling services. The hh44 support team can direct you to the right organisations — contact us at [email protected] or via 24/7 live chat.

Play responsibly, enjoy with pleasure

Enjoy hh44's huge game library, cricket betting and slots — always within your own limits.